The Culinary Institute of America
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Manager - Advancement Communications
at The Culinary Institute of America
Please attach a cover letter with your application.
The Manager – Advancement Communications reports to the Senior Advancement Officer – Institutional Giving and works closely with Advancement leadership to create and implement a comprehensive strategy for strategic communications to current and prospective donors and the CIA alumni community. Taking a “client-based” approach, the Manager – Advancement Communications is responsible for producing general and highly customized engagement, cultivation, solicitation, and stewardship communications as required by the Advancement Office. The Manager – Advancement Communications will set the overall communications calendar and project schedule, working with key business leads to ensure strategies and segmentation are responsive to the strategic direction of Advancement areas. In addition, the Manager will hold primary responsibility for the Alumni Network online portal and online Advancement web pages. The Manager – Advancement Communications is the primary liaison to the college’s Office of Marketing and Communications ensuring effective and efficient collaboration.
- Serves as Advancement lead for all major organizational communications, most notably the CIA Annual Report and the Industry Leadership & Advancement Annual Brochure.
- Serves as the primary Advancement liaison to the CIA’s Marketing & Communications Division; for all projects with cross-responsibilities, develops, and manages to a RACI project management tool matrix.
- Proactively seeks input from and collaborates with advancement officers to develop communication plans and outreach.
- Incorporates visual and digital communications tools into donor communications.
- Recommends general segmentation groups and develops and implements a comprehensive strategy for all communications to current and prospective donors as guided by the priorities of Advancement business units.
- Develops new alumni segmentations with accompanying communications strategies (recent alumni, 10-years out, by campus, etc.).
- In conjunction with the Senior Advancement Officer – Institutional Giving, leads and/or supports the development of proposals and reports as assigned.
- In conjunction with the Senior Advancement Officer – Individual Giving, develops and implements the CIA’s Annual Fund strategy and the CIA Faculty/Staff Campaign.
- In conjunction with the Senior Advancement Officer – Corporate Relationships, develops communications materials for the Corporate Relations Resource Kit.
- Leads the development of Advancement newsletters including: The Society of Fellows Newsletter (3x annually); Mise en Place Alumni Newsletter (bi-monthly); Corporate Relations Brief; and Advancement contributions to the CIA Parents Newsletter (3x annually).
- Develops and manages Advancement’s web pages, including Special Events collateral pages. With the Senior Advancement Officer – Individual Giving and the Advancement Officer – Alumni Relations, manages the Alumni Network website. Liaises with and supports the Advancement Officer – Alumni Relations on the Alumni Facebook page. Liaises with Information Technology Services and other areas within Advancement with regard to management of the iModules and donor web pages.
- Develops the annual CIA Advancement Case for Support.
- Sets clear metrics for program success, measures progress, and makes strategy changes.
- Any and all other duties as assigned.
- Bachelor’s Degree from an accredited college or university with a concentration in fundraising, communications, journalism, writing, business, finance, or related field preferred, or an Associate Degree and significant work experience in lieu thereof.
- A minimum of two (2) years of work experience within fundraising or communications.
- Not for profit, higher education or food service industry work experience preferred.
- Annual fund and/or Alumni relations experience preferred.
- Grant writing experience a plus.
- Excellent written, verbal communication, and presentation skills.
- Meticulous attention to detail and thorough.
- Strong analytical, problem-solving, and conceptual skills.
- Excellent organizational and time management skills.
- Strong teamwork and interpersonal skills; ability to be adaptable, dependable, and handle multiple priorities simultaneously.
- Demonstrated ability to show a high level of service responsiveness to customers and effective partnership with colleagues, as well as the ability to determine when situations require escalation or may be handled independently.
- Ability to use sound judgment and discretion in handling sensitive issues with confidentiality and discretion.
- Must have a proven, consistent track record showing the ability to work with all levels within an organization.
- Must display a high level of energy and self-motivation.
- Strong computer experience, which must include abilities to work effectively with database systems and MS Office suite products, i.e. Word, Excel, PowerPoint.
- Knowledge of Advancement/sales database systems. Training provided as necessary.
- Ability to work nights and weekends as required to business needs.
- Regular work requires using a computer in excess of eight (8) hours per day.
At The Culinary Institute of America, it is important to us that we support our employees with a substantial and meaningful package of benefits. We believe in supporting our employees with benefits to assist with work life balance.
Benefits are offered based on the position type and status. Benefits offered may include
- Medical and prescription drug plan
- Dental plan, Vision plan
- Insurance: Life, Home, Auto, even Pet!
- Short- and long-term disability plans
- Generous paid time off programs, including paid holidays
- Retirement savings plan 403(b) with company contribution
- Employee assistance program
- Tuition assistance programs
- And more!