Sears Holding Corp

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Softlines ASM (Sears Newburgh, NY)

at Sears Holding Corp

Posted: 10/5/2019
Job Reference #: 1859756
Categories: Other/General
Keywords:

Job Description

Job Title
Softlines ASM (Sears Newburgh, NY)

Business
Transformco Stores - Sears

Job Description

Job Summary:
The Softlines ASM is responsible for maintaining appropriate effective balance between member experience and process functions, driving business results for the Softlines Team through effective leadership, teambuilding, direction and coaching of the Softlines departments and store team in the key areas of process execution, expense management and member experience. This includes, but is not limited to, selecting, scheduling, supervising,directing, coaching and performance management of associates; key driver and profitability analyses and performance; identification and solution of business problems and overall store management responsibilities.



Requisition ID
984741BR

Employment Category
Regular, Full-time

Travel Requirements
None

Preferred Minimum Education
Bachelors Level Degree

Responsibilities/Skills/Experience Requirements

Job Duties/Responsibilities:
•Ensures consistency and effectiveness of customer service for enhancing the Member experience within Apparel,Home and storewide.
•Monitors the POS Checkout to check that checkout standards are achieved, that processing returns and exchanges are happening seamlessly and timely for all Members. Mentors and coaches associates on actions
they need to take to improve these processes for Members
•Personally versed in the benefits of Shop Your Way, credit and leasing as the elements of a WOW experience, and able to sell the program to both associates and Members. Ensures that all associates have the proper knowledge and can explain to members to overall program.
•Ensures consistency and effectiveness of operational process execution throughout apparel and soft home : Replenishment ( New receipts, Fill Floor, Out of Stock process); Floor Sets and Resets (Typical changes, Plan-ograms, Monthly Sales Plan); Pricing Accuracy (ad sets, markdowns, clearance); Ready All Day standards (including Fitting Rooms); Staffing/Employment Compliance/Retention; Scheduling to meet labor scheduled/worked requirements with intense focus on nights and weekends
•Performs supervisory responsibilities, including, but not limited to: making employment decisions regarding
hiring, promoting, demoting, and terminating; conducting performance appraisals; and coaching and developing associates.
•Monitors that associates are up-to-date on selling techniques, product knowledge, training and appropriate use of integrated retail tools to provide a WOW member experience. Assists associates in creating action plans for their development based on feedback from observations, store walks, member interactions and other sources. Provides needed support, resulting in a store culture where associates can be successful.
•Ensures store safety, inventory and shrink controls (merchandise protection and safety standards/processes)
•Achieves controllable cost plans relative to the department and identifies and communicates continuous improvement opportunities to associate and teams
•Where applicable, monitors the consultative Jewelry department of selling standards, credit, care plans, ad setup and general signing
•Ensures that all initiatives and processes are in full compliance with applicablelaws,regulations and company
policies

Education Experience: Bachelor's Level Degree
Years of Related Experience: 1-2 Years
License/Certificate Required: No
Driver's License Required: No
Travel Requirements: 25%
Age Requirement: 18+

Job Requirements:
•Prior management training required
•Knowledge of store merchandising, operations, and retail management practices and procedures
•Strong leadership and organizational skills
•Ability to analyze information, identify root causes and develop/implement approved solutions
•Effective oral and written communication skills necessary to communicate with all levels of internal and external team and members
•Skills in selecting, assessing, coaching and developing associates, preferably in a retail environment
•Proven ability to manage and mentor team members, lead and influence cross-functional working groups and achieve results

Preferred Skills: Microsoft Office computer skills including Word, Excel and Outlook



Job Function
Field Management

Job Code (SHC)
FL26R3: Softlines ASM

Payroll Location
02593: Sears Newburgh NY

Years Experience
2 - 5 Years Experience

Country
United States

Work-In Location
02593: Sears Newburgh NY

Location Postal Code
12550

Location City
NEWBURGH

Location State
NY

Sears Req Type
Salaried Non-Exempt

Location Address 1
1401 ROUTE 300

Location Address 2
FLS- NEWBURGH NY

Work-In Address 1
1401 ROUTE 300

Work-In Address 2
FLS- NEWBURGH NY

Work-In City
NEWBURGH

Work-In State
NY

Work-In Postal Code
12550

Posting Tags
#Stores

Company Brand
Sears Stores