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Practice Manager Urgent Care

at HealthQuest

Posted: 9/17/2019
Job Reference #: 17628
Keywords: operations

Job Description

  • Job LocationUS-NY-LaGrangeville
    Posted Date3 months ago(7/29/2019 5:17 PM)
    Requisition #
    Full Time
    Primary Shift
    Hours Per Week
  • Overview

    Nuvance Health is a family of award-winning nonprofit hospitals and healthcare professionals in the Hudson Valley and western Connecticut. Nuvance Health combines highly skilled physicians, state-of-the-art facilities and technology, and compassionate caregivers dedicated to providing quality care across a variety of clinical areas, including Cardiovascular, Neurosciences, Oncology, Orthopedics, and Primary Care.

    Nuvance Health has a network of convenient hospital and outpatient locations — Danbury Hospital, New Milford Hospital, Norwalk Hospital and Sharon Hospital in Connecticut, and Northern Dutchess Hospital, Putnam Hospital Center and Vassar Brothers Medical Center in New York — plus multiple primary and specialty care physician practices locations, including The Heart Center, a leading provider of cardiology care, and two urgent care offices. Non-acute care is offered through various affiliates, including the Thompson House for rehabilitation and skilled nursing services, and the Home Care organizations. For more information about Nuvance Health, visit


    This position supports our Convenient Care department, which is comprised of three parts: Urgent Care, Employee Health, and Occupational Medicine. The provision of Urgent Care access is a vital resource provided by Nuvance Health to the community. Not only does this allow patients quick access to care, but it also ensures appropriate use of Emergency Room services for higher acuity patients. Employee Health plays a very important role in ensuring that employees meet the physical requirements of a job, maintaining compliance of annual health screening, providing resources to ensure the safety and health of our workforce, training other staff, and managing a return-to-work program. Occupational medicine performs services similar to employee health, but for external companies in the community. This provides a necessary service to these companies but also serves as a source of revenue for Nuvance.
    Responsible for the management and oversight of the assigned division of Health Quest Medical Practice. Maintains the philosophy, goals, and objectives for the medical practices and ensures that they are consistent with the overall mission, values and strategic direction of Health Quest. Ensures efficient and economical performance in accordance with clinic/practice operating budgets, goals and objectives. Promotes cooperation and/or collaboration between departments and clinical sites and encourages positive interactions with all internal and external customers. Evaluates quality of service rendered within areas of responsibility.

    Span of Control: This position manages all Convenient Care staff at the direction of the Director or AVP overseeing the department. This includes all urgent care sites (currently 3, but may increase in the future), employee health services at four hospitals (subject to change), and the convenient care program. These staff include Physicians, Nurse Practitioners, Registered Nurses, Licensed Practical Nurses, Medical Assistants, Front Desk Staff, Billing Staff, and Business Operations Staff (Among others). This position is responsible for managing the daily basic operations at all of these sites.


    Education and Experience Requirements:
    • Bachelor’s degree required or equivalent experience.
    • Requires three to five (3-5) years progressive management experience in a physician office or outpatient clinic
    • PREFER: Masters Business or Healthcare Administration (MBA or MHA)

    Minimum Knowledge, Skills and Abilities Requirements:
    • Knowledge of Excel, Word and database applications required
    • Knowledge of practice management software (Cerner preferred).
    • Knowledge of ICD-9, CPT& HCPCS coding required.

    License, Registration, or Certification Requirements: