Fairway Market

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Seafood Clerk

at Fairway Market

Posted: 9/25/2019
Job Reference #: *1D6768D577A44775
Keywords: clerk

Job Description

Requisition Number
19-0430

Post Date
9/24/2019

Title
Seafood Clerk

City
New York (Chelsea)

State
NY

Description
Role and Responsibilities:
Fairway Market wants to ensure that all of our customers are receiving the best shopping experience each time they walk into our store. The Seafood Clerk is an integral part of the Fairway Market experience. As a Seafood Clerk, you will be providing exceptional customer service while serving and replenishing a wide variety of fresh, high- quality deli. The Seafood clerk works to proactively engage customers and create opportunities to upsell and cross sell Fairway products. The following are role and responsibilities of the Seafood Clerk position:
Department-specific Responsibilities:
• Cut, trim, and process high quality cuts of fish and product for sale to customers
• Package, wrap, weigh, price and label items for retail sale
• Build visually attractive displays, replenish and garnish, rotate and replenish stock as needed, and maintain accurate department signage and pricing.
• Prepare trays and set-up cases and overall food displays
• Maintain proper temperature and humidity levels within coolers and/or freezers on a regular basis
• Properly prepare orders that are to be submitted in a timely manner
• Properly receive orders of products, assuring freshness, quality standards, and superior quality is met.
• Ensure product availability, quality and freshness by proper rotation, stocking and replenishing of products on shelves and in cases
• Maintain accurate department signage and pricing
• Operate relevant equipment in a safe and productive manner
• Be knowledgeable regarding all types of seafood products offered, recognize the differences among products and be able to assist customers in buying decisions
• Observe safe and sanitary food handling practices at all times including, but not limited to, proper hand washing, use of food handler gloves, hair restraints, storing product in appropriate areas, etc. Maintain daily, weekly and monthly cleaning schedules.
General Responsibilities:
• Proactively engage customers, promote product and sales, build customer relationships, and provide G.R.E.A.T. customer service that encourage customer loyalty and add value to the Fairway brand
• Work collaboratively with fellow employees and managers and recognize teamwork and diversity throughout the store to resolve conflicts respectfully and in a timely manner.
• Maintain a strong time and attendance record to ensure the smooth flow of departmental operations
• Maintain a clean and safe work environment by practicing high standards of food and human safety and sanitation techniques provided by Fairway work rules and policies and Health Department Regulations
• Replenish department supplies frequently to ensure efficiency of workflow and employee job tasks
• Adhere to all department-related and company-related work rules and policies while upholding Fairway’s core values of integrity, respect and excellence
• Perform miscellaneous roles assigned by management that would help the team on an as-needed basis
• Recognize and seek opportunities for continuous learning and supply feedback to management to help improve operations. Attend all required training.


Requirements
Skills and Qualifications:

Candidates who apply for the Seafood Clerk position must possess the following skills:

• Good working knowledge of food quality, hygiene and sanitation, kitchen safety and food preparation
• Strong Customer Service skills and ability to interact with other people and participate actively in department and staff meetings
• Strong teamwork and diversity awareness and ability to recognize and welcome differences among people and resolve conflicts respectfully and in a timely manner
• Organizational and time management skills and ability to prioritize requests and department activities
• Problem-solving skills to effectively assist customers in a wide range of different transactions
• Meet physical demands required for the position
• Effective communication skills and ability to read, write and comprehend English
• Availability to work weekends, holidays, and other prime times of the business
• Must be at least 18 years of age to work in the department
Work Environment and Physical Demands:
• Continuous interaction with customers and coworkers in a fast-paced work environment
• Exposure to various food allergens throughout the store
• Frequent motions such as standing, walking, kneeling, squatting, bending, lifting, and reaching
• Lifting up to 50lbs. and pushing and pulling carts up to 100lbs.
• Standing and walking for 4-6 hours at a time