Fairway Market

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Bakery Clerk

at Fairway Market

Posted: 10/13/2019
Job Reference #: *98D8B3F69D30C25C
Keywords: clerk

Job Description

Requisition Number
19-0353

Post Date
8/12/2019

Title
Bakery Clerk

City
Brooklyn (Red Hook)

State
NY

Description
Role and Responsibilities

Fairway Market wants to ensure that all of our customers are receiving the best shopping experience each time they walk into our store. As a Bakery Clerk, you will be providing exceptional customer service while preparing and serving a wide variety of fresh, high- quality baked products. The Bakery clerk works on the sales floor to proactively engage customers and create opportunities to upsell and cross sell Fairway products. The following are the roles and responsibilities of the Bakery Clerk position:

Department-specific Responsibilities:
• Be knowledgeable on all products in the department and recognize differences among similar products to better assist customers. Be able to accurately describe each product to customers
• Properly receive orders of products, assuring freshness, quality standards and superior quality is met
• Build visually attractive displays, prepare trays and set up cases, rotate and replenish product as needed and maintain accurate department signage and pricing
• Ensure product availability, quality and freshness by proper rotation, stocking and replenishment of products to help maximize profitability and minimize shrink
• Package, wrap, weigh, price and label items for retail sale
• Check and maintain proper temperature and humidity levels within coolers and/or freezers on a regular basis
• Order appropriate amounts of product to meet business demands and limit shrink. Maintain daily, weekly and monthly cleaning schedules
• Familiarize oneself with products in the department and recognize differences among similar products to better assist customers
• Operate relevant equipment in a safe and productive manner
• Observe safe and sanitary food handling practices at all times including, but not limited to, proper hand washing, use of food handler gloves, hair restraints, storing product in appropriate areas, etc. Maintain daily, weekly and monthly cleaning schedules

General Responsibilities:
• Proactively engage customers, promote product and sales, build customer relationships, and provide G.R.E.A.T. customer service that encourage customer loyalty and add value to the Fairway brand
• Work collaboratively with fellow employees and managers and recognize teamwork and diversity throughout the store to resolve conflicts respectfully and in a timely manner
• Maintain a strong time and attendance record to ensure the smooth flow of departmental operations
• Maintain a clean and safe work environment by practicing high standards of food and human safety and sanitation techniques provided by Fairway work rules and policies and Health Department Regulations
• Replenish department supplies frequently to ensure efficiency of workflow and employee job tasks
• Adhere to all department-related and company-related work rules and policies while upholding Fairway’s core values of integrity, respect and excellence
• Perform miscellaneous roles assigned by management that would help the team on an as-needed basis
• Attend mandatory trainings and recognize and seek opportunities for continuous learning. Provide feedback to management to help improve operations


Requirements
Skills and Qualifications:
Candidates who apply for the Bakery Clerk position must possess the following skills:
• Knowledge of bakery products
• Good working knowledge of food quality, hygiene and sanitation, kitchen safety and food preparation
• Strong customer service skills and ability to interact with other people and participate actively in department and staff meetings
• Strong teamwork and diversity awareness and ability to recognize and welcome differences among people and resolve conflicts respectfully and in a timely manner
• Organizational and time management skills and ability to prioritize requests and department activities
• Problem-solving skills to effectively assist customers in a wide range of different transactions
• Meet physical demands required for the position
• Effective communication skills, ability to read, write and comprehend English
• Must be at least 18 years of age to work in the department
• Availability to work weekends, holidays and other prime times of the business
Work Environment and Physical Demands
• Continuous interaction with customers and coworkers in a fast-paced work environment
• Exposure to various food allergens throughout the store
• Frequent motions such as standing, walking, kneeling, squatting, bending, lifting and reaching
• Lifting up to 50lbs. and pushing and pulling carts up to 100lbs.
• Standing and walking for 4-6 hours at a time